Are you an administrator at your institution responsible for managing Social Explorer access? This page provides essential information for new administrators, including how to check subscription status and authentication information, view usage statistics, and more.
Get started here and learn how to establish yourself as an administrator for your institution in Social Explorer.
1. Create a Personal Social Explorer Account
- Register for a free individual Social Explorer account.
- You'll need this account to access the Admin Panel and view usage statistics.
2. Obtain Administrator Access
- Once you have an individual account, contact our Support team.
- Request to be added as an administrator to your institution's Social Explorer account.
- Our support team will process your request and notify you when your administrator access is activated.
3. Access and Utilize the Admin Panel
- After your administrator access is granted, log in to your individual account. Click your avatar (your photo or initials) in the bottom-left corner of the sidebar, then click your organization’s name.
- Access the Admin Panel to manage your institution's account, including:
- Checking subscription status and expiration dates
- Viewing authentication settings
- Adding and removing administrators and members
- Accessing comprehensive usage reports
For more information:
These articles provide in-depth information on specific administrative tasks within the Social Explorer platform.